
READINGS
Getting to YES Negotiating Agreement Without Giving In, Roger Fisher and William Ury. https://www.fd.unl.pt/docentes_docs/ma/AGON_MA_25849.pdf
CONFLICT Across Cultures: A Unique Experience of Bridging Differences, Michelle Lebaron and Venashri Pillay. https://www.villagebooks.com/book/9781931930222
GROUNDING EXERCISE